https://amanin.id

January 2022 – Present | Jakarta, Indonesia

Amanin International is a forward-thinking technology company transforming businesses through innovative artificial intelligence solutions. Guided by values of Innovation, Collaboration, and Excellence, the company is dedicated to developing practical, efficient, and intelligent IT products that empower clients to solve complex challenges and accelerate growth. With a steadfast commitment to innovation, integrity, humility, and customer focus, Amanin International strives to revolutionize industries, build enduring partnerships, and shape the future of technology as a leading AI innovator.

As a product and tech advisor, I lead the execution of strategic product initiatives for advanced solutions such as proctoring systems, document processing tools, and CCTV management platforms powered by computer vision technologies. I define and communicated a compelling product vision tailored to business objectives and user needs, collaborating directly with C-level executives to set and achieve annual strategic goals. My approach integrates data-driven analysis to inform decisions and enhance operational efficiency, consistently delivering impactful, innovative technology solutions to drive the business forward.

• Lead the execution of product strategies for solutions including a proctoring system, internal document processing tool, and CCTV management system, leveraging computer vision technologies.
• Define and communicate a clear product vision aligned with overall business objectives and evolving customer needs.
• Partner with C-level executives to establish and drive annual strategic goals.
• Conduct data-driven analyses to support informed decision-making and enhance operational efficiency across the business.

https://www.instagram.com/teanology.id

January 2022 – Present | South Tangerang, Indonesia

Teanology is a growing F&B brand that celebrates the art and culture of tea. Our mission is to combine tradition with modern hospitality by offering premium, sustainably sourced teas and an elevated tea house experience

• Advise on strategic direction, market positioning, and growth opportunities for the tea house and retail business
• Provide guidance on product mix, sourcing, and partnerships to strengthen the tea supply chain
• Support the development of new revenue streams such as e-commerce, events, and branded merchandise
• Offer insights into consumer behavior, pricing strategies, and competitive differentiation
• Mentor the executive team in best practices for scaling hospitality or beverage-based ventures
• Participate in quarterly advisory meetings and provide input on key performance indicators and milestones
• Leverage professional networks to identify potential investors, collaborators, or distribution partners

https://www.flix.com

December 2023 – Present | Berlin, Germany

Flix is a mobility / transportation company since 2013 offering new alternatives for convenient, affordable and eco-friendly travel in 43+ markets under four different brands (FlixBus / FlixTrain, Kamil Koc, and Greyhound)

As Product Owner for a cross-functional customer service tech team, I translate strategic business objectives into actionable product roadmaps, driving the discovery, design, and successful delivery of impactful agent-facing platforms across global markets. By leveraging deep experience in backlog ownership, metrics-driven optimization, and iterative experimentation, I champion evidence-based decisions and ensure seamless execution for multiple high-profile product launches. I build strong stakeholder relationships, foster compliance and operational excellence, and promote agile best practices such as empowering engineers, analysts, and designers to deliver user-centric solutions with measurable customer impact and outstanding quality.

Strategy & Roadmap

• Translate high-level product strategy and business objectives into roadmaps, themes, and sprint-level priorities
• Define success metrics, hypotheses, and acceptance criteria for features and initiatives
• Influence product direction with market research, customer interviews, competitive analysis and data

Product Discovery & Research

• Lead the discovery activities: user interviews, usability testing, ethnography, prototyping and discovery spikes
• Write clear problem statements and hypothesis-driven goals for experiments and features
• Collaborate with design on problem framing, user flows, and prototypes; validate assumptions before committing to delivery

Backlog Ownership & Prioritization

• Own, refine and prioritize the product backlog to maximize delivered value and align with strategic priorities
• Create well-formed user stories, detailed acceptance criteria, and definition of done for each ticket
• Make trade-offs regularly (scope, quality, time) and communicate rationale to stakeholders

Execution & Delivery

• Act as the team’s proxy to stakeholders: clarify requirements, answer questions, and remove blockers
• Participate in sprint ceremonies: planning, refinement, standups, demos, and retrospectives.
• Coordinate releases, rollouts, feature flags, dark launches, and rollback plans with engineering and DevOps
• Collaborate cross-functionally with multiple tech teams including Analytics and Product to design, build, and maintain an internal agent-facing platform. The solution integrates various kafka topics and APIs across multiple domains, serving 43+ markets in 25+ languages for four major brands: FlixBus, FlixTrain, Kamil Koc, and Greyhound
• Lead the development of BirdView, the internal booking management platform optimizing customer service workflows (cancellations, refunds, rebookings, and etc) for hundreds of internal users and over 900 support agents across eight vendors. Achieved a 15% reduction in process duration through API and payment integration with providers such as Adyen and Stripe, enabling faster resolution and improved operational efficiency
• Cooperate cross-functionally with engineering, design, and customer service teams, including customer-facing support, analytics, automation, operations, excellence, and compliance, to ensure seamless product development and on-time delivery of roadmap initiatives, achieving a 90% completion rate within 12 months
• Oversee multiple product launches (10+ markets), ensuring successful rollout, adoption, and training for internal stakeholders, and agents

Metrics, Analytics & Experimentation

• Define and instrument KPIs; work with data teams to ensure tracking is accurate (events, dashboards, SLAs)
• Run A/B tests, analyze results, and iterate based on evidence
• Monitor post-launch performance and lead optimization cycles
• Monitor key performance metrics, such as user adoption rates, customer satisfaction, and operational efficiency improvements, to inform data-driven decisions through multiple platforms such as Twilio Flex dashboards, PowerBI dashboards, Datadog dashboards, and Streamlit
• Manage and optimized the agent-facing contact platform, Twilio, handling over 6 million transferred inquiries from voice and chat channels in 2024. Achieved a 75% containment rate, 90% acceptance rate, and a <1% timeout rate, supporting 900+ agents across 8 vendors, with an average customer satisfaction score of 4.03 out of 5 with AI by Cognigy

Stakeholder Management & Communication

• Maintain strong relationships with business stakeholders; manage expectations and communicate trade-offs and timelines
• Deliver concise status updates and escalation plans to senior leadership
• Lead cross-functional working groups for major initiatives

Compliance, Security & Operations

• Ensure features meet regulatory, privacy, accessibility, and security requirements for your domain
• Work with Legal/Compliance early in the discovery phase for regulated features

People & Process

• Establish a dedicated tech team within the customer service (CS) domain, consisting 4 highly skilled engineers (2 backend and 2 frontend)
• Coach and mentor junior POs, BAs, or interns; raise the team’s product craft
• Advocate and refine agile practices; help the team continuously improve velocity and quality.
• Collaborate in a team of six to co-own and enhance the internal business case tool, supporting Operations and Customer Service teams in quantifying roadmap initiatives and assessing their financial impact
• Co-organize two annual internal data offsites in a team of six, fostering collaboration and meaningful connections among 100+ participants from both data-producing and data- consuming teams
• Co-organize quarterly internal hackathons since April 2021 in a team of eight, driving cross-functional innovation and engagement for hundreds of participants from business and technical teams across locations at Flix. Initiatives produced tools such as an internal GPT-powered solution, several of which were deployed into production

https://www.flix.com

December 2020 – November 2023 | Berlin, Germany

Flix is a mobility / transportation company since 2013 offering new alternatives for convenient, affordable and eco-friendly travel in 43+ markets under four different brands (FlixBus / FlixTrain, Kamil Koc, and Greyhound)

As a Product Owner for a cross-functional Customer Service Data team, I bridge business strategy and technical execution to deliver scalable, data-driven, and CS products across global markets. I shape product strategy through discovery, analytics, and iterative experimentation, ensuring that every development initiative contributes measurable impact to service quality, efficiency, and customer satisfaction.

Product Strategy & Vision

• Define and execute the product vision for the Customer Service Data Platform, ensuring alignment with company-wide data strategy and service performance goals.
• Partner with Data Platform, Analytics, and Operations leadership to evolve data models and define KPIs supporting both agent efficiency and customer experience outcomes.
• Translate high-level strategic drivers into actionable epics and measurable value streams focused on data quality, accessibility, and operational scalability.

Data Platform & Integration Ownership

• Build and scale internal data products integrating multiple Kafka topics, APIs, and event-driven pipelines across domains (Bookings, Payments, Operations, and Support).
• Collaborate with Data Engineering teams to design schema, establish data contracts, and optimize real-time ingestion for 43+ markets and 25+ languages.
• Oversee the instrumentation and visualization layer of the platform, working with Power BI, Streamlit, and Datadog to provide unified dashboards for service analytics, operational SLAs, and containment performance.

Metrics, Quality & Observability

• Define and maintain key metrics for service automation, routing, and agent productivity; ensure all events and tracking are correctly implemented.
• Partner with Data Analysts & Data Engineers to implement data quality monitoring, alerting, and reconciliation processes within the platform ensuring data accuracy, governance, accessibility for 900+ agents and operational stakeholders.
• Own and manage Customer Service–related data products within Power BI and Snowflake, coordinating end-to-end data flow, modeling, and visualization to deliver reliable, actionable insights across global operations. By enabling self-service analytics and standardized reporting, empower support, operations, and leadership teams to make data-driven decisions that enhance agent performance, customer satisfaction, and business efficiency.

Roadmap & Delivery Execution

• Drive the end-to-end roadmap of CS data platform initiatives: from discovery and validation through development and rollout.
• Manage backlog workflows and cross-functional alignment across Data Engineering, DevOps, AI/Automation, and Operations teams.
• Coordinate dark launches, feature flags, and rollback strategies for major data platform releases to ensure business continuity.

Stakeholder Collaboration & Enablement

• Work with internal data consumers (analysts, operations managers, product and finance teams) to prioritize high-impact datasets and optimize data discoverability.
• Act as the product liaison between Data Platform and Customer Service domains, managing competing priorities and aligning delivery milestones.
• Drive internal stakeholder adoption by delivering self-service data tooling, improving access to metrics and dashboards across 900+ agents and 8 vendors.

People, Process & Data Culture

• Founded a dedicated Data & Analytics squad within the Customer Service organization (2 Data Engineers, 2 Analysts) to strengthen ownership of service data assets.
• Co-created the internal business case and ROI assessment tool, enabling data-informed investment decisions across operations and product initiatives.
• Lead internal data hackathons and offsites connecting 100+ data producers and consumers, fostering a culture of experimentation and data literacy.

Governance, Compliance & Security

• Ensure GDPR, privacy, and internal security compliance in all data pipelines and storage systems within the Customer Service domain.
• Integrate compliance verification within product discovery and development workflows to ensure audit readiness and operational trust.

https://www.wayfair.com

October 2018 – November 2020 | Berlin, Germany

Wayfair is a global e-commerce company with a zillion home products. In 2019, Wayfair generated 13Bn USD revenue with collaboration from 17,000 employees from various employment types and levels.

As Business Analyst in the Category Planning team at Wayfair, I engineered advanced reporting systems and data solutions that empowered Commercial teams to optimize supplier performance and make strategic decisions efficiently. Through close collaboration with engineering and analytics across global offices, I delivered reliable insights, formulated global frameworks, and drove cross-functional initiatives that improved operational efficiency and business outcomes. I led cost-saving and performance optimization projects, managed and enhanced internal tools, streamlined processes through training and workshop delivery, and partnered with senior leaders to swiftly respond to dynamic business needs—demonstrating a results-oriented, innovative approach to category management in a fast-paced retail environment.

Data Engineering & Reporting

• Engineered robust reporting systems and tools (SQL, VBA, Tableau, Looker, GBQ) empowering Commercial teams with reliable data, optimizing supplier performance
• Developed and consistently maintained comprehensive sales reports for the Category Management team, fostering a data-driven approach to decision-making
• Conducted in-depth analysis of sales performance within the Category Management department, ensuring regular evaluations to identify opportunities for improvement

Cross-Functional Collaboration & Global Frameworks

• Fostered collaboration with engineering and analytical teams across EU and US offices to ensure tools and data met high standards of reliability, enhancing the convenience of Commercial teams in strategic decision-making
• Formulated global frameworks and guidelines for various topics, fostering business efficiency and effectiveness on a global scale.
• Spearheaded cross-functional projects and tasks, navigating resource constraints to drive profitability and efficiency, particularly in nurturing supplier performance and reducing operational costs

Operations & Process Optimization

• Spearheaded the management of internal tools (DASH, VRI, SQL database) to streamline operations for the sales team within Category Management, ensuring optimal efficiency in sales performance
• Assumed the role of gatekeeper and administrator in the JIRA ticketing system, resolving ad-hoc requests and troubleshooting real-life business issues with an average resolution time of 4 working days
• Designed and implemented a headcount framework to enhance the efficiency and productivity of suppliers managed by account managers

Change Leadership & Project Management

• Led a cost-saving project, securing $40Mn in annual savings through collaboration with sales, finance, engineering, and business intelligence teams
• Led the conceptualization and execution of various projects aimed at optimizing the overall performance of the Category Management department, demonstrating a commitment to continuous improvement and innovation

Stakeholder Engagement & Training

• Collaborated closely with senior leaders to develop customized reports swiftly, meeting dynamic business needs
• Delivered tailored training sessions and workshops to the sales team, empowering them with essential tools and knowledge to enhance their effectiveness in their roles
• Orchestrated internal events such as the CEO Summit and EUCM Negotiation Sprint, facilitating an environment conducive to successful negotiations and securing the best prices from suppliers based on strategic needs

https://www.idea.am/

April 2019 – May 2019 | Gyumri, Armenia

IDeA is a multifaceted not-for-profit charitable foundation incorporated in Armenia. Our purpose is to run and support long-term economic, social and cultural programs targeted at strengthening and prospering Armenia and the Armenian identity all over the world, as well as supporting other social impact initiatives globally.

As a pro bono consultant at IDeA Foundation in Armenia, I facilitated in-depth interviews with diverse stakeholders to gather actionable insights and shape strategic direction for a community initiative, consolidating perspectives to ensure a unified vision. Leveraging rigorous needs-based analysis, I developed a comprehensive framework and compelling narrative to promote the project’s theme, and crafted a targeted marketing strategy designed to substantially boost visitor engagement for the proposed park, emphasizing sustainable impact and social value.

• Facilitated interviews with clients and stakeholders to gather insights, consolidating their thoughts and structuring their approach effectively
• Established a comprehensive framework, storyline, and strategy by leveraging interviews and conducting Needs-based analysis, aimed at promoting the overarching theme of the park
• Developed a targeted marketing strategy geared towards enhancing the visitor turnout for the proposed park

https://group.mercedes-benz.com/en/

April 2018 – September 2018 | Stuttgart, Germany

Daimler is a global automotive and mobility group generating 172.7 Bn EURO revenue from 3.3 million vehicles sold. As the global automotive company, Daimler allocated 9.7 Bn EURO for pioneering new technologies and business models.

As a research and development intern in the NeXt Scouting team at Daimler AG, I contributed to strategic in-car gaming initiatives by integrating immersive gaming technologies within Daimler’s automotive ecosystem and supporting the company’s diversification into dynamic, high-growth industries. Drawing on rigorous research, stakeholder interviews, and workshops, I facilitated collaboration between cross-functional teams to harness expertise for next-generation user experiences. My work included detailed analysis of gaming and eSports trends for new revenue opportunities, as well as hands-on support in the planning and execution of events focused on scouting and nurturing high-potential tech startups for joint ventures and innovation pipelines.

• Engaged in Daimler’s in-car gaming project, contributing to strategic initiatives aimed at entering dynamic and expanding industries
• Facilitated a comprehensive approach by conducting offline and online interviews, research, and workshops, seamlessly integrating the expertise and technology of immersive gaming experiences into Daimler’s existing capabilities
• Conducted thorough analyses of the trends and potential within the gaming industry and eSports, identifying them as new avenues for potential revenue generation for Daimler
• Provided support to the joint-venture entity, actively participating in the coordination and execution of external and internal events focused on scouting promising high-tech startups

https://sangkuriang.co.id/

March 2015 – February 2016 | Bandung, Indonesia

PT Sangkuriang Internasional, established in 2010 in Indonesia, is a leading technology solution provider specializing in software development, system integration, and IT infrastructure for diverse industries. Their expert team—primarily from top universities—focuses on continuous innovation, delivering efficient, secure, and user-friendly solutions tailored to evolving business needs. The company partners closely with clients, treating staff as integral members of its extended family, and commits to ongoing service enhancement and technological advancement to ensure productive growth and effective problem-solving for organizations throughout Indonesia.

As a junior game developer at Sangkuriang Internasional, I collaborated within a dynamic team to create comprehensive game design documentation, ensuring alignment and clarity throughout development. Leveraging feedback and iterative revisions, I enhanced design quality and applied programming expertise in Unity to integrate technical and creative elements seamlessly. I communicated progress and milestones transparently, supported a productive collaborative environment, and applied scrum methodology to optimize project management and development cycles for efficient, high-quality results.

• Collaborated with a dynamic team to meticulously craft a comprehensive game design document, ensuring a shared vision and clarity of purpose.
• Conducted thorough revisions of the game design document, incorporating feedback and improvements to enhance the overall quality of the game development process.
• Applied programming expertise within the Unity Engine, contributing to the technical aspects of game development and ensuring the seamless integration of design concepts.
• Regularly communicated project progress and milestones to a team leader, fostering transparent and effective collaboration within the development team.
• Implemented the scrum methodology to enhance project management and development efficiency, promoting a structured and iterative approach throughout the development process.

https://aiesec.or.id

July 2014 – June 2015 | Jakarta, Indonesia

AIESEC is a global platform for young people to explore and develop their leadership potential since 1948. We strive to achieve peace and fulfillment of humankind’s potential by activating leadership qualities in youth through learning from practical experiences in challenging environments. We are a non-political, independent, not-for-profit organization run by students and recent graduates of institutions of higher education.

AIESEC in Indonesia was established in 1984 as an official country entity of AIESEC International. AIESEC in Indonesia is now spread over in 26 Local Offices in 18 cities and 34 universities with approximately 1500 active members annually, and sending and receiving more than 2000+ youth to do exchanges.

AIESEC in BINUS is a part of AIESEC in Indonesia that was established in 2010.

As the Vice President (VP) of External Relations & Business Development (ERBD), often encompass Business Development (BD), lead partnership building, fundraising, and stakeholder engagement for AIESEC’s university-based local chapter (LC) in Binus University

Key Responsibilities

• Develop and execute strategies for acquiring partners, sponsors, and stakeholders, including universities, companies, and alumni networks, through outreach, pitches, and contract negotiations.​
• Coordinate fundraising campaigns, marketing efforts, and sales activities to meet financial goals, such as securing sponsorships for events and exchanges.​
• Manage stakeholder relationships, ensure partner benefits delivery (e.g., recognition, workshops), and handle publicity via media, newsletters, and events.​

Leadership & Team Duties

• Guide ER/BD team leaders via strategy sessions, one-on-ones, and performance tracking to align with LC goals like exchange growth.​
• Represent the LC externally in meetings, promote AIESEC products, and collaborate with internal teams (e.g., exchanges, events) for integrated delivery.​
• Oversee reporting, goal achievement, and member development in partnership management and sales skills.

Strategic & Operational Tasks

• Conduct market research, build partnerships for quality exchanges, and foster sustainability through alumni relations and board maintenance.​
• Organize external events, ensure guest reception at conferences, and pursue media exposure for broader impact.​
• Support LC president in executive board representation and contribute to overall organizational growth in a university context.

National Involvement

• Become the LC Representative in the national level
• Implement the national strategies and policies in the local level

Program Operation & International Relations

• Ensuring the quality and follow up of main incoming exchange (ICX) and outgoing exchange (OGX) strategies
• Ensuring the implementation of ICX and OGX process according to the exchange flow
• Ensuring the implementation of minimum promises quality in ICX and OGX
• Ensuring the education of Branch and SUs
• Understanding the global trends and customization and implementation of these trends
• Increase the retention rate of existing partners and client

Quality Management

• Ensuring the high-quality program delivery to all of the exchange participants (EPs)
• Ensuring the high-quality program delivery to all of the traineeship nominees (TNs)
• Ensuring the delivery of our minimum promises, evaluate them and develop them
• Ensuring the execution of co-delivery (IR-related), tracking country partners, the quality of delivery, etc
• Ensuring the execution of promoter strategy after the delivery of the program

Program Expansion and Market Development

• Evaluate SU’s ICX and OGX performance and give feedback
• Ensuring program coaching and tracking to all the student units (SUs) and Branch
• Ensuring the directors to track the deliverables of planning, coaching and follow up SU President/ SU VP.
• Providing planning framework to the SU and ensure its understanding
• Providing coaching/ training framework to the SU and ensure its understanding
• Providing evaluation framework to the SU and ensure its understanding
• Ensuring all the program delivery and quality management to all the SU members

Team Culture & Ethics Implementation

• Building innovative and creative environment
• Building a working environment
• Building a learning environment in the LC team
• Building LC team work
• Role modelling

https://aiesec.or.id

July 2013 – June 2014 | Jakarta, Indonesia

AIESEC is a global platform for young people to explore and develop their leadership potential since 1948. We strive to achieve peace and fulfillment of humankind’s potential by activating leadership qualities in youth through learning from practical experiences in challenging environments. We are a non-political, independent, not-for-profit organization run by students and recent graduates of institutions of higher education.

AIESEC in Indonesia was established in 1984 as an official country entity of AIESEC International. AIESEC in Indonesia is now spread over in 26 Local Offices in 18 cities and 34 universities with approximately 1500 active members annually, and sending and receiving more than 2000+ youth to do exchanges.

AIESEC in BINUS is a part of AIESEC in Indonesia that was established in 2010.

As the Manager of External Relations and Business Development in an AIESEC local chapter at Binus University, I am responsible for creating and maintaining relationships with external stakeholders to promote AIESEC’s products such as incoming exchange global internship program (ICX GIP), incoming exchange global community development program (ICX GDP), local youth programs, and national youth programs.

• Stakeholder Identification and Outreach: Identify and segment potential external partners including student associations, study associations, and local universities. Research opportunities to promote AIESEC products within these organizations.
• Partnership Development: Arrange and conduct meetings to present AIESEC’s value proposition and products. Negotiate terms and set up agreements or contracts with partners. Ensure mutual interests and benefits are established.
• Workshop and Event Coordination: Collaborate with marketing teams and external trainers to organize workshops and promotional events that boost partner engagement and visibility for AIESEC programs.
• Portfolio Management: Maintain and grow a portfolio of partners, focusing on retaining existing partners and onboarding new ones, with a focus on access to internship portals and other university resources to make AIESEC products accessible to students.
• Team Leadership: Lead and mentor the external relations team members by holding regular meetings, guiding their activities towards achieving portfolio goals, and fostering teamwork and collaboration with other ER managers.
• Reporting and Strategy Execution: Report progress and results to the VP External Relations. Help define and execute market segmentation strategies for events and partnerships.
• Internal Collaboration: Liaise with other AIESEC teams to align external relations efforts with overall chapter goals, ensuring business development and external partnerships support the LC’s exchange programs and events.
• Personal and Professional Growth: Use this role as an opportunity for leadership development, networking, and expanding one’s social impact within and beyond the university environment.

https://aiesec.or.id

October 2012 – June 2013 | Jakarta, Indonesia

AIESEC is a global platform for young people to explore and develop their leadership potential since 1948. We strive to achieve peace and fulfillment of humankind’s potential by activating leadership qualities in youth through learning from practical experiences in challenging environments. We are a non-political, independent, not-for-profit organization run by students and recent graduates of institutions of higher education.

AIESEC in Indonesia was established in 1984 as an official country entity of AIESEC International. AIESEC in Indonesia is now spread over in 26 Local Offices in 18 cities and 34 universities with approximately 1500 active members annually, and sending and receiving more than 2000+ youth to do exchanges.

AIESEC in BINUS is a part of AIESEC in Indonesia that was established in 2010.

As a member of the Outgoing Exchange Global Internship Program (commonly known as Global Talent) in an AIESEC Binus local chapter, I have comprehensive responsibilities centered around personal and professional development through international internships. 

• Application and Preparation: Members submit applications, attend orientations, and complete interviews and assessments to qualify for international internships. Preparation includes understanding AIESEC’s values, program expectations, and intercultural competencies required.​
• Internship Participation: Members engage in professional internships abroad with partner companies that match their skills and career aspirations. They are expected to develop practical skills, adapt to new cultural and working environments, and contribute meaningfully to host organizations.​
• Cultural Exchange and Learning: Exchange participants gain intercultural awareness by integrating into different societies, participating in social and community activities, and building global networks. They are encouraged to embrace personal growth, flexibility, and open-mindedness throughout this experience.​
• Communication and Reporting: During and after the internship, members maintain communication with their sending LC coordinators, provide progress updates, and contribute feedback to improve the exchange program. They may also share their experiences through presentations or testimonials to inspire future participants.​
• Compliance and Logistics: Members are responsible for managing logistics such as visa acquisition, accommodation arrangements, adherence to work agreements, and maintaining professional behavior standards as representatives of AIESEC.​
• Ambassadorship: Past and current exchange participants often act as ambassadors, sharing their experiences at informational seminars or events to recruit and encourage other students to participate in AIESEC exchange programs.

https://www.flix.com

April 2021 – Present | Berlin, Germany

Supporting the committee in organizing FlixLabs, the company’s internal quarterly hackathon program. The initiative brings together business and technology teams to collaborate on innovative ideas beyond their regular responsibilities, with the potential to develop solutions that enhance company tools and improve internal processes.

https://www.flix.com

January 2024 – Present | Berlin, Germany

Serving as a member of the organizing committee for Flix’s annual on-site event for the data community. The event brings together data and analytics professionals from both data-producing and data-consuming teams to exchange best practices, share insights and experiences, and foster cross-functional networking